Seven volunteers from Melbourne’s culturally diverse communities are celebrating a major milestone after completing their Certificate III in Community Services through a scholarship partnership between South East Community Links (SECL) and ICAN Learn.
The graduates, from culturally diverse backgrounds, balanced study with their volunteer work supporting migrant and refugee communities through emergency relief programs, English language classes, and community initiatives.
Graduating on 5 October 2026, the group has gained practical skills in community services, advocacy, communication, and financial wellbeing that they are already using to support others.
For graduate Zahra Akbari, the achievement represents both personal growth and the support she received along the way.
“This scholarship gave me the opportunity to learn, grow, and build my confidence. I’m incredibly grateful for the support I received throughout the course and for everything the experience has taught me.”
Skills That Reach Beyond the Classroom
As part of their studies, graduates also completed ICAN Learn’s Financial Literacy Education Skill Set. This additional training complements the Certificate III in Community Services, equipping graduates with practical knowledge to support people experiencing financial hardship.
ICAN Learn Trainer Annette Devereaux says the practical financial wellbeing content often impacts far more than the student.
“One of the things students tell us most often is that the information doesn’t stop with them. They use what they have learnt to support people in their communities, whether that’s helping someone understand concessions, grants, or other available supports. The benefits often flow to family and friends as well.”
Community Connections That Matter
Navigating services can be challenging for newly arrived migrants and refugees. Support from people who understand local systems and their cultural backgrounds can reduce barriers and build trust between communities and service organisations.
As Annette explains:
“Community members receive support that is tailored to their needs. Having someone who can speak their language and understands their cultural background helps ensure support is delivered in a way that feels relevant and accessible.”
Through the scholarship, participants have built the knowledge, skills, and confidence to better support people in their communities.
Annette says the scholarship has provided more than a qualification; it has given graduates the confidence and skills to make a difference.
“The students were incredibly appreciative of the opportunity to study. They care deeply about supporting their communities, and this qualification recognises and strengthens the valuable work they’re already doing to make a positive difference in the lives of others.”
In her graduation speech, Zahra reflected on the significance of completing her qualification and the journey that led her to this milestone.
“Earning my Certificate III in Community Services is a significant achievement for me. I’m proud of how far I’ve come and excited to celebrate this moment with those who supported me along the way.”
Through the partnership between SECL and ICAN Learn, participants completed the CHC32015 Certificate III in Community Services and the CHCSS00077 Financial Literacy Education Skill Set.
