Welcome to ICAN Learn’s comprehensive e-Learning solutions.

ICAN Learn delivers several accredited and non-accredited fee-for-service programs to develop the capacity of workers across a variety of sectors.  We consult to assist community services and other related organisations and peak bodies to meet their training needs and work with organisations to create contextualised education products and approaches.

We develop high-quality, interactive SCORM-compliant training modules that integrate seamlessly with your Learning Management System (LMS). Our modules are designed to engage learners, improve knowledge retention, and deliver measurable training outcomes for your organisation.

ICAN Learn’s e-Learning modules are designed to work with most popular LMS platforms, including Cornerstone, SAP Successfactors, Moodle, Canvas, and many others, ensuring smooth deployment and easy tracking through providing SCORM files.

Purchasing the SCORM files enables you to monitor the professional development of staff and track enrolment and completion rates of those who undertake the training. It also provides a more seamless experience for staff completing the training.

If your organisation doesn’t have an LMS we can still provide e-Learning solutions to meet your needs.

ICAN Learn’s e-Learning modules make compliance easier, helping organisations fulfil training requirements and respond effectively to enforceable undertakings.

Benefits of ICAN Learn’s e-Learning Modules

Prevent learner fatigueUtilise diverse interactive elements to keep employees engaged and boost retention of crucial information.
Tailored learning experiencesHigh-quality, engaging content with flexible module options that drives meaningful engagement.
Customisable contentTailor our modules to fit your organisation’s needs and branding, incorporating company policies, specific scenarios, and aligning with brand guidelines
Take awaysLearners can take notes as part of the learning process and be provided with a downloadable journal that includes the module takeaways as well as their notes and reflections.
CertificateOnce learners have successfully completed all the modules and quizzes, they can print or download a Certificate of Completion.
Progress tracking and reportingComprehensive learner analytics: it can use personal information about the learner within modules, share knowledge between learners of the same module and capture a fantastic range of learning data (far more than the SCORM standard supports).
Accessibility complianceWCAG 2.1 AA standards
Mobile-responsive designOptimised for desktop, tablet, and mobile devices

e-Learning Modules coming soon : September 2025

Working With Aboriginal and/or Torres Strait Islander People

Duration65 minutes
ObjectivesThis course describes the skills and knowledge required to identify Aboriginal and/or Torres Strait Islander cultural safety issues in the workplace, model cultural safety in own work practice, and develop strategies to enhance cultural safety.
Structure
  • Introduction
  • Issues affecting Aboriginal Peoples
  • Identify the impact of cultural factors on service
  • Cultural safety and issues in the workplace
  • How is cultural safety integrated in own work
  • Strategies for improved cultural safety
  • Summary
Who is this forHR managers, recruitment specialists, employee relations officers, and diversity & inclusion coordinators will benefit from an enhanced ability to create inclusive recruitment processes and workplace policies that attract and retain Aboriginal and Torres Strait Islander talent while ensuring culturally safe work environments.

Customer service representatives, account managers, sales teams, reception staff, and anyone who regularly interacts with clients or the public, will benefit from improved service delivery that builds trust and engagement with Aboriginal and Torres Strait Islander clients, leading to stronger customer relationships and better business outcomes.

CEOs, department heads, team leaders, project managers, and executives responsible for strategic decision-making and organizational culture will benefit from building a strategic capability to identify and address cultural safety risks before they impact business reputation, while positioning the organisation as a leader in reconciliation and inclusive practices.

Recognise and respond appropriately to domestic and family violence

Duration65 minutes
ObjectivesThis module develops the knowledge and skills required to identify and respond to the needs of clients who may be experiencing domestic and family violence, including responding to immediate intervention and support needs.
Structure
  • Safety planning and risk assessment
  • Worker support and limitations
  • Interpersonal skills and rapport building
  • Cultural sensitivity
  • Record keeping and documentation
  • Client rights and intervention strategies
Who is this forThis training is essential for all staff who interact with clients.  Supervisors and support staff create safe environments where disclosures can be appropriately handled. Understanding legal obligations and recognising signs ensures your organisation becomes part of the solution. Every interaction matters and this training empowers confident responses and creates workplaces where clients and colleagues feel protected.

Watch a walkthrough of this e-Learning