Welcome to ICAN Learn’s comprehensive e-Learning solutions.
ICAN Learn delivers several accredited and non-accredited fee-for-service programs to develop the capacity of workers across a variety of sectors. We consult to assist community services and other related organisations and peak bodies to meet their training needs and work with organisations to create contextualised education products and approaches.
We develop high-quality, interactive SCORM-compliant training modules that integrate seamlessly with your Learning Management System (LMS). Our modules are designed to engage learners, improve knowledge retention, and deliver measurable training outcomes for your organisation.
ICAN Learn’s e-Learning modules are designed to work with most popular LMS platforms, including Cornerstone, SAP Successfactors, Moodle, Canvas, and many others, ensuring smooth deployment and easy tracking through providing SCORM files.
Purchasing the SCORM files enables you to monitor the professional development of staff and track enrolment and completion rates of those who undertake the training. It also provides a more seamless experience for staff completing the training.
If your organisation doesn’t have an LMS we can still provide e-Learning solutions to meet your needs.
ICAN Learn’s e-Learning modules make compliance easier, helping organisations fulfil training requirements and respond effectively to enforceable undertakings.
Benefits of ICAN Learn’s e-Learning Modules
| Prevent learner fatigue | Utilise diverse interactive elements to keep employees engaged and boost retention of crucial information. |
| Tailored learning experiences | High-quality, engaging content with flexible module options that drives meaningful engagement. |
| Customisable content | Tailor our modules to fit your organisation’s needs and branding, incorporating company policies, specific scenarios, and aligning with brand guidelines |
| Take aways | Learners can take notes as part of the learning process and be provided with a downloadable journal that includes the module takeaways as well as their notes and reflections. |
| Certificate | Once learners have successfully completed all the modules and quizzes, they can print or download a Certificate of Completion. |
| Progress tracking and reporting | Comprehensive learner analytics: it can use personal information about the learner within modules, share knowledge between learners of the same module and capture a fantastic range of learning data (far more than the SCORM standard supports). |
| Accessibility compliance | WCAG 2.1 AA standards |
| Mobile-responsive design | Optimised for desktop, tablet, and mobile devices |
e-Learning Modules available now
Working With Aboriginal and/or Torres Strait Islander People
| Duration | 65 minutes |
| Objectives | This course describes the skills and knowledge required to identify Aboriginal and/or Torres Strait Islander cultural safety issues in the workplace, model cultural safety in own work practice, and develop strategies to enhance cultural safety. |
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| Who is this for | HR managers, recruitment specialists, employee relations officers, and diversity & inclusion coordinators will benefit from an enhanced ability to create inclusive recruitment processes and workplace policies that attract and retain Aboriginal and Torres Strait Islander talent while ensuring culturally safe work environments. Customer service representatives, account managers, sales teams, reception staff, and anyone who regularly interacts with clients or the public, will benefit from improved service delivery that builds trust and engagement with Aboriginal and Torres Strait Islander clients, leading to stronger customer relationships and better business outcomes. CEOs, department heads, team leaders, project managers, and executives responsible for strategic decision-making and organizational culture will benefit from building a strategic capability to identify and address cultural safety risks before they impact business reputation, while positioning the organisation as a leader in reconciliation and inclusive practices. |
Recognise and respond appropriately to domestic and family violence
| Duration | 65 minutes |
| Objectives | This module develops the knowledge and skills required to identify and respond to the needs of clients who may be experiencing domestic and family violence, including responding to immediate intervention and support needs. |
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| Who is this for | This training is essential for all staff who interact with clients. Supervisors and support staff create safe environments where disclosures can be appropriately handled. Understanding legal obligations and recognising signs ensures your organisation becomes part of the solution. Every interaction matters and this training empowers confident responses and creates workplaces where clients and colleagues feel protected. |
Hear what our users have to say:
“The ‘Work with Aboriginal and/or Torres Strait Islander people’ e-Learning module was absolutely brilliant, and I would recommend it to other organisations without hesitation. I loved the interactivity of the module—it was engaging, practical, and really aligned with industry needs. I was fortunate to be involved in the focus testing of the module, and it’s fantastic to see the final product being launched. Having specialists lead the development ensures that these programs truly support frontline workers in responding to customer vulnerabilities.”
Hannah Cook, Financial Inclusion & Vulnerability Manager – Client Services, RecoveriesCorp
“I found the training to be clear, concise, and highly relevant to both the theoretical and practical aspects of DFV. What truly sets this training apart is its emphasis on applying learning outcomes in the workplace. The training clearly defines the scope of practice for professionals outside the family violence sector, something that is often overlooked in DFV education. This clarity is invaluable for ensuring safe and appropriate responses.
One of the most significant outcomes for me was the shift in confidence I experienced. Despite having completed numerous DFV training programs and having spent time working for a local family violence service, I still had moments of uncertainty when responding to DFV disclosures and red flags. This training helped bridge that gap, giving me a stronger understanding of my role and responsibilities and leaving me far more confident in my ability to respond appropriately and support my team to respond appropriately’.
The training really stood out in the way it delivered clear, relevant and applicable learnings, the more organisations that adopt this training the better the outcomes will be for vulnerable customers.”
Amy Rouse, Customer Care Coordinator, Coliban Water
Watch a walkthrough of this e-Learning
