Students

Student information

ICAN Learn is committed to providing policies and procedures that support ongoing learning and progress through our accredited and non-accredited training programs. The documents below are a snapshot of key documents, policies and procedures. Please ask us if you want other information. 

Student Handbook

• Student Handbook 2023

ICAN Learn Policies

• Application and Enrolment Guide
• Privacy Notice

• Tuition assurance and Training Package Transition Policy
• Course Withdrawal Policy
• Refund Policy
• Access and Equity policy
• Deferment and Leave of Absence Policy
• Fees and Charges Policy
• Financial Management Policy
• Complaints and Appeals Policy
• Plagiarism policy
• Student Progress Policy
• Re-crediting Policy

Skills Recognition 

• Skills Recognition Application & Self-Assessment Kit CHC51122

Best Practice

ICAN Learn ensures that it meets requirements for best practice and applies the current Standards for RTOs to all courses and subscribes to the VSL Code of Practice