A Resource List of emergency financial support, financial counselling assistance, and disaster relief packages available for individuals and families affected by the bushfires:
Department of Human Services
Support for people directly affected by bushfires in disaster declared areas
Information on Disaster Recovery payments available for affected individuals and families in disaster in NSW
Information on Disaster Recovery payments available for affected individuals and families in Victoria
New South Wales
NSW Office of Emergency Management
Government support: Disaster Assistance / Financial Support
Information on eligibility criteria for the NSW Disaster Relief Grants
NSW Disaster Recovery Facebook page
Financial Counsellors’ Association of NSW Inc (FCAN)
In-depth overview by FCAN of what support and assistance is available to individuals and families in NSW affected by bushfires, including financial support, emergency payments and financial counselling assistance.
Emergency Victoria | Financial Assistance
an overview of emergency payments and financial assistance available to individuals and families in the areas of East Gippsland and Towong
Financial & Consumer Rights Council Inc
In-depth overview by the FCRC of what support and assistance is available to Victorians affected by bushfires, including financial support, emergency payments and financial counselling assistance.
Australian Complaints Financial Authority (AFCA)
Helpful overview on making insurance claims, lodging matters with AFCA & AFCA’s role and dedicated support available for individual and small businesses and impacted by the ongoing 2019-20 Australian bushfires.
Australian Bankers’ Association
A list of phone numbers and websites for the financial hardship teams at each bank.
A downloadable list is also available here.
Also note: Big Four banks are providing emergency disaster relief packages to affected customers and businesses.
NAB Disaster Relief Fund (Contact NAB Assist) – 1300 683 106
CommBank’s Emergency Assistance Package – 1300 720 814
Westpac’s Disaster Relief Package – 1800 067 497
ANZ Bushfire Relief Package –1800 149 549 (financial hardship team)
NOTE: Please email through any useful contacts to email@example.com