Student Information

Student information

ICAN Learn is committed to providing policies and procedures that support ongoing learning and progress through our accredited and non-accredited training programs. The documents below are a snapshot of key documents, policies and procedures. Please ask us if you want other information. 

Student Handbook

• Student handbook 2023

ICAN Learn Policies

Enrolment

• Application and Enrolment Guide
• Privacy Notice
• Tuition assurance and Training Package Transition Policy
• Course Withdrawal Policy
• Refund Policy
• Access and Equity policy
• Deferment and Leave of Absence Policy
• Fees and Charges Policy
• Financial Management Policy
• Complaints and Appeals Policy
• Plagiarism policy
• Student Progress Policy
• Re-crediting Policy

Skills Recognition 

• Skills Recognition third party report form [for student use]
• Skills Recognition Application & Self-Assessment Kit CHC51115

Best Practice

ICAN Learn ensures that it meets requirements for best practice and applies the current Standards for RTOs to all courses.